WE’VE GOT THE ANSWERS

Hello! So, you have questions. You’ve come to the right place. If there’s something you’re dying to know that’s not listed here, call us or email us. We’re friendly. And would be happy to help however we can.

Hopefully this step happens while the baby is still a few months away so we don’t have to rush through the next steps which are SO important. (especially step 3!) We’ll jump on a phone call and make sure that we’re exactly the right photographers for you and if so, we’ll proceed to step 2! {Schedule a Call Today}

Our standard session retainer fee is $200 and all prints and products are purchased separately. Digital files are NOT included with our retainer fee. Typically our clients spend anywhere between $600-$3200 on their session and final products. For more details and to see some of the gorgeous products we offer check out our investment page.

Sorry, we don’t do mini sessions anymore and here’s why: we care too much about you and your images. We genuinely feel that during a mini session we just can’t get that same connection with our clients that we can during a full session. Little kids are leery and need time to warm up, as do adults! We want you to be comfortable so we can capture the real you and not be rushed. We also don’t want 16 other families around distracting from our time with you. You picked out the perfect outfits, got your hair and makeup done, scheduled the time….now lets do it right.

Yes! We have a home studio that we use for our newborn sessions that is located just south-east of downtown Boise and all the equipment to create a traveling studio. We rent studio space when necessary for bigger family sessions and commercial photography. 

We do not include digital images with our session fee. Our session fee covers the photographer’s time and talent, a pre-consultation as well as a design consultation and ordering appointment. Digital files are included in all of our collections and are available for purchase separately.

Of course! And please tag us when you do. We just require that no cropping or alterations of any kind be made to the images, including Instagram filters and that you not upload a screenshot of any kind. We strive to make your images truly beautiful and we don’t want that to be ruined with a pixelated screenshot! 

We generally schedule your design consultation and ordering appointment approximately 2-3 weeks after the shoot date. Rush viewings and image delivery is available upon request for an additional fee. 

This is when we meet with you and any other household decision makers to look at your images together for the first time. They generally take place on weekdays in the evening either at the Glean home studio or at your own home. At this session we’ll assist you in picking your favorite images and how you’d like to take them home. We’ll place the product and print order the very same day with cash, check or card. 

Most of our products will get to you in about 1-2 weeks. Albums and framed wall art takes a little longer but generally come in about 3-4 weeks. 

We kindly ask that kids be left with a caretaker during the viewing session so that you can focus on getting your prints and products ordered. We know getting a babysitter can be difficult at times though so we are happy to schedule your session at your own home after the kids have gone to sleep or during naptime! As for the spouse, YES! They absolutely should be there. In order to be as efficient as possible it’s best that you can both be there making the decisions together so we can get the order placed and have it to you as soon as possible. 

All images get basic color correction and cleanup for stray hairs, tiny blemishes, etc. If you would like us to do anything else, say the word! Extensive retouching is available for an additional fee. 

During your viewing session we choose a few favorites that we really think shine in black and white, however if there is one in black and white that you really want in color or one in color that you really want in black and white, just let us know! 

We do all our session bookings through our scheduling system which allows you to securely pay with a credit card online. The session retainer fee of $200 is due at the time of booking to hold your spot on our calendar. All retainers are non-refundable. Payment for products ordered is due the night of your design consultation, however, payment plans are available. Products will be delivered after payment plan is paid in full.

We only take 4-6 newborns per month and a handful of family sessions, so make sure you email or call us as soon as possible! Typically our newborn slots are booked 2-3 months in advance, though it’s always worth checking in to see if we have a last minute opening! Optimal time for a studio newborn session is between 6-14 days old. 

Fall and pre-christmas in particular are largely filled up by the end of August so please plan in advance if you want to do family photos in the fall. We cannot guarantee that we can get your images in time for Christmas if your shoot is scheduled for anytime after thanksgiving. That being said, things get cancelled and shifted around all the time, so even if it’s last minute, call us! We’ll do our best to get you in our schedule. 

We understand that stuff (and bad weather) comes up and will do our very best to get you rescheduled whenever possible! Just give us a heads-up so we can look at the calendar and figure out a new date that works for everyone. Rescheduled sessions must take place within 60 days of original session date or the session deposit will be forfeited.

Yes!! We absolutely love traveling for sessions of all kinds, family adventures, newborn shoots, you name it! A travel fee is added for anything 45 minutes outside of Boise, but contact us so we can jump up and down about shooting somewhere new and exciting or you know, cooly give you a quote. 

Also- Paige travels to Seattle and Portland for newborn and family shoots pretty frequently so we try to give a heads up on our Instagram and Facebook when we know these trips are coming up as well as any other times any of us may be visiting particular cities. Be sure to follow us to find out those details! Or just email us and we’ll tell you if we’ll be close to you anytime soon! 

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STUDIO HOURS

By Appointment Only

MONDAY & THURSDAY

9:00 AM ~ 3:00 PM

WEDNESDAY

09:00 AM ~ 12:00 PM

SATURDAY

09:00 AM ~ 5:00 PM