Privacy Policy

5. Photography, Images & Content Usage

Copyright Ownership

Glean & Co Photography retains all copyright and intellectual property rights to all photographs created during your session. This is true whether or not you purchase images.

What You Receive When You Purchase Images

When you purchase selected images from your session, you receive:

• Personal Use License: A non-exclusive license to use, print, and display the purchased images for your personal, non-commercial use
• Digital Files: Digital copies of the purchased images (if applicable to your package)
• Rights to Copy: The right to make personal copies and prints of purchased images for your own use

Images You Do NOT Purchase
For images from your session that you do not purchase:

• Glean & Co retains complete ownership and copyright
• You do not have rights to use, copy, print, or distribute these images
• Glean & Co may use these images for portfolio, social media, marketing, and any other business purpose

Glean & Co's Rights to Images
Regardless of whether you purchase images, Glean & Co retains the right to:

• Display all images on our website, portfolio, and social media
• Use images in advertising, marketing campaigns, and promotional materials
• Feature images on Instagram, Facebook, and other social media platforms
• Use images in business blogs, case studies, and educational content
• Display images in print and digital advertising

Opting Out of Marketing Use
If you prefer that Glean & Co not use your images in marketing, portfolio, or advertising, please inform us in writing during your pre-session consultation or booking process. We will respect your request and not feature your images in public-facing marketing channels.

Note: Opting out of marketing use does not affect copyright ownership. Glean & Co retains all copyright to both purchased and unpurchased images.

6. Data Protection & Security

Security Measures
We implement industry-standard security measures to protect your information:

• Encryption of sensitive data transmitted over the internet (HTTPS/SSL)
• Secure storage of financial information
• Access controls limiting who can view personal information
• Regular security audits and updates
• Confidentiality agreements with employees and service providers

However, no security system is completely secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your passwords and account information.

Data Access
Only employees and service providers who need access to personal information to perform specific functions (customer service, billing, marketing, editing) are granted access. All staff are bound by confidentiality agreements.

3. How We Use Information

We use the information we collect for the following purposes:

• Service Delivery: To provide photography services, manage bookings, deliver edited photos, process payments, and provide customer support
• Communication: To send session reminders, delivery notifications, and respond to your inquiries
• Marketing: To send promotional offers, newsletters, and announcements (only to those who have opted in)
• Personalization: To personalize your experience and customize content based on your preferences
• Business Improvement: To understand client needs, improve our services, and develop new offerings
• Marketing & Analytics: To improve our website, marketing campaigns, and advertising effectiveness
• Security & Fraud Prevention: To protect against fraud, unauthorized access, and other security threats
• Legal Compliance: To comply with applicable laws, regulations, court orders, and legal processes
• Portfolio & Testimonials: To display client testimonials and use client images in our portfolio (only with explicit consent)

4. Marketing Communications & SMS/Email Opt-In

Email Marketing
We send promotional and informational emails to subscribers who have opted in. Email communications may include:

• Photography tips and educational content
• Special promotions and session discounts
• Announcements about new services or products
• Newsletter updates and business announcements
• Transactional emails (booking confirmations, delivery notifications, receipts)

SMS/Text Message Marketing
We offer SMS communications to clients who have opted in by checking 2 separate boxes  on the contact form on our website for 1. notification and 2. promotional messages. SMS communications may include:

• Session reminders and booking confirmations
• Special offers and promotional messages (up to 4 per month) 
• Important service updates and announcements
• Transactional messages related to your bookings
• SMS Compliance: We comply with the Telephone Consumer Protection Act (TCPA) and all state regulations. Message and data rates may apply. Standard SMS rates from your wireless carrier may be charged.

Opting In & Managing Preferences
Email and SMS communications require your explicit, affirmative consent. You may:

• Complete our SMS & Email Consent Form to opt in
• Select communication preferences during booking
• Contact us to update your preferences at any time

Opting Out
You can opt out of marketing communications at any time:

• Email: Click the "Unsubscribe" link at the bottom of any email, or contact us at hello@gleanandco.com
• SMS: Reply STOP to any text message. We will confirm your unsubscribe and stop sending within 24 hours (except for one confirmation message)

Note: Opting out of marketing messages does NOT affect transactional messages (booking confirmations, session reminders, photo delivery notifications).

2. Information We Collect

Information You Provide Directly
We collect information that you manually provide to us, including:

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• Contact Information: Name, email address, phone number, and mailing address
• Booking Information: Session type, date preferences, special requests, and other details provided when scheduling
• Financial Information: Credit card, bank account, or payment information when processing payments
• Communication: Messages, questions, feedback, and testimonials you send us
• Consent Information: Your preferences for email, SMS, and marketing communications
• Demographic Information: Age range, location, and other details you share
• Information Collected Automatically

We automatically collect certain information about your interaction with our website and services:

• Device & Browser Information: IP address, operating system, browser type and version, device type
• Usage Information: Pages visited, links clicked, time spent on pages, referral URLs, search queries
• Location Information: General geographic location based on IP address (not precise location)
• Cookies & Tracking: Data collected through cookies, pixels, web beacons, and similar technologies (see Section 9)
• Photography & Image Information

When you book a photography session with us, we collect and create:

• Original digital image files from your session
• Edited and retouched photographs
• Session notes, posing direction preferences, and client feedback
• Any metadata associated with images (dates, technical settings, location)

Privacy Policy
Glean and Co Photography
Last Updated: January 2026

1. Scope of This Policy
This Privacy Policy applies to all users of this website and services provided by Glean and Co Photography, LLC ("Glean & Co," "we," "us," or "our"). By using our website, booking services, or providing information to us, you are agreeing to comply with and be bound by this Privacy Policy.

This Policy applies to information collected through:

• Our website (www.gleanandco.com)
• Email communications
• SMS/text message communications
• Photography sessions and consultations
• Online forms and booking systems

This policy does NOT apply to information collected through other channels, such as in-person conversations not captured in our systems, or through third-party platforms (social media, etc.). If you do not agree with this Privacy Policy, you may not access or use this website or our services

7. Data Retention Schedule
We retain different types of information for different periods based on business need and legal requirement:

• Booking & Session Data: 3-5 years (for tax/legal purposes)
• Client Photos (originals & edits): Indefinitely (for portfolio & archival purposes)
• Email/SMS Consent Records: Minimum 3 years (TCPA compliance)
• Opt-Out Records: Minimum 3 years
• Website Analytics: Up to 38 months (Google Analytics default)
• Email List (inactive): 6 months after opt-out/inactivity

When information is no longer needed, we will securely delete or anonymize it. In some cases, we may retain information longer if required by law or if needed for legal proceedings.

8. Third-Party Service Providers
We share your information with trusted third-party service providers who help us operate our business. These providers are contractually obligated to protect your data and use it only for the purposes we specify:

• Website & Booking
• Website platform (Showit)
• Booking system (TAVE or other scheduling platform)
• Communication
• Email marketing platform (Mailchimp, Klaviyo, or similar)
• SMS messaging provider (Twilio, SimpleTexting, or similar)
• Email service providers
• Business Management
• CRM system (GoHighLevel or similar)
• Payment processors (Stripe, Square, PayPal, or similar)
• Cloud storage and backup services
• Photo Management
• Photo delivery platform (Pixieset, Pass, or similar)
• Photo editing and storage services
• Analytics & Advertising
• Google Analytics (website traffic and user behavior analysis)
• Facebook Pixel (conversion tracking and audience building)
• Social media advertising platforms

We do NOT sell your personal information to third parties for their marketing purposes. We only share information with service providers under strict data protection agreements.

Mobile Information Sharing & Use
We may share your mobile phone number with service providers only for the purpose of:
- Delivering SMS/text messages you have consented to receive
- Processing payments
- Providing booking confirmations and session reminders

Your mobile number will not be shared with third parties for marketing purposes without your explicit consent. We comply with TCPA (Telephone Consumer Protection Act) regulations and maintain opt-out records as required by law.

9. Cookies, Tracking & Online Technologies
We use various technologies to collect information about your interaction with our website:
Cookies

Cookies are small text files stored on your device that help us remember your preferences and track your activities. We use cookies to:

• Remember your login information and preferences
• Track page visits and user behavior for analytics
• Deliver targeted advertisements and measure ad performance
• Improve website functionality and user experience
• You can manage cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Web Beacons & Pixels
We use tiny tracking graphics (web beacons, pixels) to understand browsing activity, track conversions, and build audience segments for advertising purposes.

Third-Party Tracking
Third-party companies (Google, Facebook, etc.) may place cookies and pixels on our website to track your behavior for their own purposes, including:

• Website analytics and visitor analysis
• Retargeting advertisements
• Building audience profiles for targeted advertising

We do not have a Do Not Track (DNT) policy. If you send a DNT signal from your browser, we will continue to use cookies and tracking technologies as described in this policy. You can control tracking through browser settings or opt-out mechanisms provided by third parties.

10. Children's Privacy
This website is not intended for children under 13 years old, and we do not knowingly collect personal information from children under 13 without parental consent.

Photography Sessions With Children

• When a minor (under 18) participates in a photography session:
• A parent or legal guardian must provide consent for the session
• The parent/guardian provides consent for us to photograph and use the child's images
• We handle the child's images in accordance with this Privacy Policy
• If we become aware that we have collected information from a child under 13 without proper consent, we will delete that information promptly.

11. California Consumer Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

Right to Know: You have the right to request what personal information we have collected about you, the categories of sources, the purposes, and the categories of third parties with whom we share it.

Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions (e.g., if we need it to fulfill your order or comply with law).

Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. We do not sell your information.

Right to Correction: You may request that we correct inaccurate personal information.

Right to Opt-In to Automated Decision Making: You have the right to request human review of certain automated decisions made about you.

To exercise these rights, please contact our Data Protection Officer at:
ATTN: Data Protection Officer
Glean and Co, LLC
670 E Pennsylvania StBoise, Idaho 83706
hello@gleanandco.com
208.274.3704

12. Your Rights & Choices
We respect your rights to control your personal information:

• Access & Portability: You can request a copy of the personal information we have about you in a structured, machine-readable format.
• Correction: You can request updates to incorrect or incomplete information.
• Restriction: You can request that we limit how we process your information.
• Deletion: You can request deletion of your information, subject to legal and business obligations.
• Opt-Out of Marketing: You can opt out of promotional emails by clicking "Unsubscribe" in any email or SMS by replying STOP.

To exercise any of these rights, contact our Data Protection Officer (see Section 11).
We will respond to valid requests within 30-45 days and may request additional information to verify your identity.

13. Testimonials & Client Reviews

We may display client testimonials and reviews on our website and in marketing materials. If you would like us to remove your testimonial or review at any time, please contact us. We will promptly do so upon request.

14. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites. Please review their privacy policies before providing your information.

15. Changes to This Privacy Policy
We may update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date.
Continued use of our website or services after changes become effective means you accept the updated Privacy Policy.

16. Data Protection Officer & Contact
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Data Protection Officer:

Business Name
Glean and Co, LLC

Address:
670 E Pennsylvania St
Boise, Idaho 83706
Email: hello@gleanandco.com
Phone: 208.274.3704

When you contact us with a privacy concern, please mark your message ATTN: Data Protection Officer so we can route it appropriately. We will respond within 30 business days.

© 2026 Glean and Co, LLC. All rights reserved.
Last Updated: January 2026